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Frequently Asked Questions
Q.
Which points are used?
HOLD PTS are used. NORI PTS are converted to HOLD PTS at a ratio of 2:1. At this time, Mint/Bids PTS are not used.
Q.
Is there a confirmed whitelist?
No, there isn't. All is first come, first served(FCFS). However 1 tiers are only claimable for top 30 FCFS based on Total point.
Q.
When will the airdrop happen?
It will be randomly conducted within 72 hours after the claim period ends.
Q.
Is there a limit to the number of claims per person?
There is no limit to the number of claims per person as long as you have enough Nori Points and there are unclaimed boxes remaining.
Q.
Are HOLD PTS gone when used?
The HOLD PTS used to claim a mystery box will be deducted from your remaining point balance based on the amount used.
Q.
The claim process is taking too long.
The claim process might take some time because it involves obtaining random results through VRF (Verifiable Random Function) of Chainlink. Additionally, delays can occur if the network is congested.
Q.
I claimed, but my internet got disconnected.
If the claim signature was successfully transmitted and you had enough points, the claim will proceed as expected.
Q.
Are there any gas fees for the claim?
No. There are no gas fees. Hellobot Universe NFT Project team is proud to introduce “Gasless Claim” - our tech team has developed a new claiming process utilizing our mirroring tech on Polygon Chain, resulting in significant savings in gas fees and transaction speed. Furthermore, the results are reflected on the Ethereum chain.
Q.
Where can I check the claim status?
You can check the claim status by clicking on the ‘RESULTS’ button.